The personnel I worked with did nothing to fix the hole in my tire. They had my Jeep an entire day and could not locate the puncture which was being held together by Fix-A-Flat. I even offered to show them where the puncture was and waited an hour in the waiting room for them to pull the tire off but they never came and got me and went ahead and put the tire back on at 5:30pm and told me to come back the next day. They insisted I would be safe driving across the country with my Jeep fully loaded on a tire with Fix-A-Flat holding a puncture together. This is not only lazy but dangerous as well! The next morning I took my Jeep to the local Toyota dealership who was able to find and repair the puncture in my tire within two hours of me dropping my Jeep off.
Terrible workmanship. Service department is a crock! Myself and multiple other people in the waiting room dealt with one man which seemed like a sales pitch. No one should get a "suggested maintenance" in the amount of around $770 for a NEW car with less then 80k miles on it... When it was brought in for an OIL CHANGE. Left the shop obviously feeling uneasy about the reliability of my vehicle and went directly to a referred mechanic from a friend and they gave my car a good inspection and told me none of that needed to be done! Probably not for another 20,000 miles. Also! The wonderful 23 point inspection form they have was given back to me EMPTY and completely not filled out. When brought to their attention the "salesman" sat at his desk and filled it out right then and there. Green everything. YOU DIDNT EVEN DO THE INSPECTION?!?! Such a joke! However! I have a wonderful referral for anyone interested right up the road for a good mechanic and HONEST people.
OH and also the next mechanic I went to noticed my filters were absolutely filthy and BROUGHT me my filters to the waiting room to show me how they needed to be replaced.
Ms. Marie Brown, Mr. Kevin, and Mr. Johnson were awesome. My father wanted a truck and I did all the transactions over the phone, first iffy but Ms. Marie kept in touch and answered all questions, which was reassuring. Everyone that we came in contact with was awesome, we got treated like family!! I would highly recommend this car dealership, driving from Chelsea, Al to get a truck at this dealership was worth it all. We are so in love and still getting use to a truck. Thanks guy you did an amazing job!!
We are a non profit animal transport and our water pump went out in the rv, they stepped up when no one else could or would and took it in immediately. We were lost and hopeless with animals with us in transit to forever homes until Johnson Dodge came they helped us. Thank you, Lee Smith. You are your team are a huge blessing and all our fur babies thank you as well.
Keep up the professional work you do for my vehicle. Happy Holidays
Johnson Dodge Chrysler Jeep is a US Car Dealer based in Meridian, Mississippi. Johnson Dodge Chrysler Jeep is located at 1210 Hwy 39 N, Meridian, MS 39301, USA.
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