Went in for oil change due to being the area for doctor appt. They charged me for replaceable element 6.50, gasket 1.37, said I needed air filter. I usually get my oil changed at Bullock Toyata of Louisville, Ms, they changed my filter then. Johnson O'Neil overcharged me items not needed. A rip off. Never plan to stop again. Cheaters, because I was not a reg customer. Do not use them.
This was the worse place I have experienced!! They were the most unorganized business! Everyone I mean everyone need to stay away from this place
The guys here are awesome, very fast service and very knowledgeable. They worked above and beyond as a team well pass their work hours to complete the repair on my vehicle. We were from out of town and ended up with diesel instead of regular gas in our car due to a confusion at the pump. We were extremely blessed to run across a great set of guys like them. It was our first time in Mississippi and definately not our last. Thank you for all your help and hospitality. Also, big shout out to my guy West!!! Someone should really give that guy a raise!! Keep up the great job fellas!!!
I have been there three times; once looking at a new car, once looking at a used car, and another time to buy a part for my wife's car. Whenever I go to look at a car, I have already done my research, have likely driven a car very similar, and know what is a good price. I typically tell them straight up front, I want this car for this price and all I want is a yes or no. Each time I was asked to fill out multiple papers with my info and was once asked for my information to run my credit before even looking at a car. I don't like when my time is wasted, and in reality they are wasting their own time as well.
Some the the staff (only a few) are rely nice. But for the most part, they lie, tries to get you to buy extra services, charge you for services not rendered. The continue to send me those fake coupons that I quickly trash. I witness them breaking a women cardallic converter and tried to get her to pay for their mistake. Only when she started to cry and tell them she couldn't afford it did they back down.
As far as the part goes, I was buying a small electrical fuse for an air conditioning system in a 2003 Corolla. I waited 10 minutes for someone to show up at the counter, 15 min for him to locate the part in his system ( I brought the old fuse with me and it had all the numbers he would need right on the side of it), and then another 15 min for them to look for it. Ultimately they told me they would need to order it and it was going to be $80! I ended up buying it for $13 at an auto parts store. I won't go back here for anything.
John O Neil Johnson Toyota is a US Car Dealer based in Meridian, Mississippi. John O Neil Johnson Toyota is located at 2900 MS-39, Meridian, MS 39301, USA.
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